Privacy Policy

General Information

This Privacy Policy explains how TechZiel ("we", "us", "our") collects, processes, and protects personal data when you visit our website or interact with us through our contact form.

We are committed to protecting personal data in accordance with:

  • General Data Protection Regulation (GDPR)
  • Austrian Data Protection Act (DSG)
  • Applicable international data protection laws

Data Controller

TechZiel e.U.

Vienna, Austria

For all privacy-related inquiries, please use the contact form available on this website.

Personal Data We Collect

Data You Provide via Contact Form

  • Name
  • Email address
  • Company name (if provided)
  • Message content

Automatically Collected Data

  • IP address
  • Browser and device information
  • Pages visited
  • Date and time of access

Technical Data

  • Cookies and tracking technologies (see Cookie Policy)

Purpose of Processing

We process your data to:

  • Respond to inquiries submitted via the contact form
  • Provide requested services or information
  • Improve website functionality and user experience
  • Ensure system security and prevent misuse
  • Comply with legal obligations

Legal Basis (GDPR)

Processing is based on:

  • Consent (Art. 6(1)(a)) – submitting the contact form
  • Contract (Art. 6(1)(b)) – pre-contractual communication
  • Legal obligation (Art. 6(1)(c))
  • Legitimate interest (Art. 6(1)(f)) – website security and operations

Data Sharing

We do not sell or share personal data for marketing purposes.

Data may be processed by trusted providers such as:

  • Hosting providers
  • Cloud infrastructure providers
  • Technical service providers

All providers operate under strict data protection agreements.

International Transfers

Where data is processed outside the EU/EEA, appropriate safeguards are applied, including:

  • Standard Contractual Clauses (SCCs)
  • Equivalent protection mechanisms

Data Retention

We retain personal data only as long as necessary:

  • Contact inquiries: up to 12 months
  • Legal obligations: as required

Your Rights

You have the right to:

  • Access your personal data
  • Request correction
  • Request deletion
  • Restrict processing
  • Object to processing
  • Withdraw consent at any time

To exercise your rights, please use the contact form on this website.

Security

We implement strong technical and organizational security measures, including:

  • Secure hosting
  • Controlled access
  • Security headers and protections

Cookies

Details about cookies are provided in our Cookie Policy.

Updates

This Privacy Policy may be updated periodically.